Mentora AI, operated by Byte Bloom Innovations Private Limited · Last updated 2 October 2026 · Version 1.8
Mentora AI is an experimental AI-powered career and educational guidance platform operated by Byte Bloom Innovations Private Limited.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
Depending on how you use Mentora AI, we may collect:
If you buy a paid plan, we also collect your mobile number and payment and subscription references. Card, UPI and bank details are handled by our payment partner and are not stored by us.
We may use information to:
We do not sell personal data or use it for targeted advertising.
Mentora AI may use third-party AI/LLM, hosting, authentication, communication, and other technology providers.
Information you submit may be processed by these providers when necessary to provide the requested service. We aim to send only information reasonably necessary for the relevant feature.
We may use free, commercial, open-source, or other AI services, and the providers we use may change as the platform develops.
Third-party providers may retain or otherwise process information according to their own policies and terms. We do not control the retention practices of third-party providers.
We do not use your personal data to build or train our own AI models.
We do not sell your personal data.
Information may be processed by service providers that help us operate Mentora AI, including AI/LLM, hosting, authentication, communication, payment, and infrastructure providers.
We may also disclose information where reasonably necessary to protect the service, prevent misuse, or comply with applicable requirements.
Mentora AI is intended for students and may be used by people under 18.
Where parental or guardian involvement is required, we encourage parents or guardians to review the child's use of the service. Accounts of users under 18 remain locked until a parent or guardian approves them through a link we email to the parent or guardian.
Parents or guardians who want an account associated with their child to be removed can use the account deletion option available through Mentora AI or contact legal@bytebloom.ai.
We do not sell children's personal data or use it for targeted advertising, and we do not use children's personal data to train our own AI models.
We retain information for as long as reasonably necessary to provide, maintain, and secure the service.
Information processed by third-party AI or other service providers may be retained according to their respective policies and settings.
You may delete your account using the available account deletion option. We will take reasonable steps to remove the associated information from our active systems, subject to information that may need to be retained for legitimate operational or security purposes.
We take reasonable measures to protect information against unauthorized access, misuse, loss, or disclosure.
These measures may include password hashing, temporary authentication codes, access controls, and other security measures appropriate to the service.
No internet-based service can be guaranteed to be completely secure.
Mentora AI may use browser local storage, session storage, and similar technologies to maintain login sessions, remember preferences, and help the application function properly.
We do not use advertising cookies or intentionally use cross-site tracking for targeted advertising.
We may update this Privacy Policy as Mentora AI develops or our practices change. Updated versions may be posted within the service.
Mentora AI is operated by Byte Bloom Innovations Private Limited.
For account or privacy-related requests, please use the contact or support option provided within the Mentora AI platform or contact our legal team directly at legal@bytebloom.ai.
These Terms govern your use of Mentora AI, an experimental AI-powered career and educational guidance platform operated by Byte Bloom Innovations Private Limited.
By using Mentora AI, you agree to these Terms.
Mentora AI is intended for students and educators.
Users should provide reasonably accurate information when creating an account.
Users under 18 should use the service with appropriate parental or guardian involvement where required.
You are responsible for keeping your account credentials and OTPs reasonably secure and for providing accurate account information.
Do not impersonate another person or knowingly allow your account to be misused.
You must not use Mentora AI to:
We may restrict or suspend access where reasonably necessary for security, misuse prevention, or operation of the service.
Mentora AI provides educational and informational guidance generated using AI.
AI-generated information may be inaccurate, incomplete, or outdated. It should not be treated as a substitute for qualified professional advice.
Users should independently verify important information before making significant academic, career, financial, health, or other decisions.
We do not guarantee any particular recommendation, result, admission, career outcome, or other outcome from using Mentora AI.
We may change, replace, or discontinue the AI models and third-party technology used by the platform.
You retain your rights in content that you submit to Mentora AI.
You allow Byte Bloom Innovations Private Limited to process and store that content as reasonably necessary to provide and operate the service.
Your content may be processed by third-party AI/LLM, hosting, and infrastructure providers as described in our Privacy Policy.
We do not sell your submitted content.
Mentora AI's software, branding, interface, original designs, features, and other materials created by Byte Bloom Innovations Private Limited belong to or are licensed to Byte Bloom Innovations Private Limited.
You may use the platform for its intended purpose.
You must not copy, scrape, reverse-engineer, redistribute, or commercially exploit the platform or its underlying software without permission, except where permitted by applicable law.
Mentora AI is currently an experimental service.
Features, AI models, functionality, availability, and third-party services may change, be interrupted, or be discontinued as the platform develops.
We do not guarantee that the service will always be available, uninterrupted, accurate, secure, or error-free.
Mentora AI may rely on third-party AI, hosting, authentication, communication, payment, and other technology providers.
Their services and policies may change independently of Mentora AI.
We may restrict or suspend access where reasonably necessary for security, misuse prevention, maintenance, or violation of these Terms.
You may stop using Mentora AI at any time and may delete your account using the available account deletion option.
To the extent permitted by applicable law, Mentora AI is provided on an "as available" basis.
We are not responsible for decisions made solely on the basis of AI-generated information.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.
We may update these Terms as the platform develops. Updated Terms may be posted within the service.
The clauses below apply if you buy a paid plan.
Mentora AI offers a free Spark plan and two paid subscription plans: Voyager (₹99 per month) and Trailblazer (₹404 per month, launch price — see 12.2). You can compare plans at mentora.bytebloom.ai/plans. All prices are quoted in Indian Rupees (₹), are charged per calendar month per account, and are inclusive of all applicable charges — there is no separate transaction, gateway or handling fee added at checkout. Each paid plan grants access to that plan’s features and its daily AI usage limit; the free Spark plan remains available at no cost with a smaller daily limit.
The Trailblazer plan currently carries a launch discount of 10% off, applied automatically: the price is ₹404 per month instead of ₹449. No coupon or code is required — the discounted price is the price shown and charged at checkout, and it continues to apply on each automatic renewal for as long as your subscription remains active and the launch offer remains in effect. This launch pricing may be limited in time and may be changed, paused or withdrawn at any time without prior notice; any change applies only to billing cycles that begin after the change and never to a cycle you have already been charged for.
Each paid plan runs for a fixed cycle of exactly 30 days, counted from the moment your payment is confirmed. Access is enabled only after your first payment is successfully confirmed, and begins at that instant — no additional, bonus or pro-rated days are added beyond the 30-day cycle, and unused days have no cash value and do not carry over. Your plan and its daily limits apply to the single account that made the purchase and may not be shared, resold or transferred to another account or person.
Paid plans are recurring and renew automatically until you cancel. When you subscribe, you authorise a standing instruction (an auto-pay mandate) that permits BYTEBLOOM INNOVATIONS PRIVATE LIMITED, through our payment partner Razorpay, to automatically charge your chosen payment method — UPI Autopay, card, or bank e-mandate — the then-current plan fee at the end of each 30-day cycle.
Displayed prices are all-inclusive. We are not currently registered for GST, so amounts are collected as plain payment receipts and no GST tax invoice is issued. If and when GST registration becomes applicable, any such tax will be shown separately and a compliant tax invoice will be provided. You are responsible for any taxes, levies or bank/foreign-exchange charges that your own payment provider may apply on your side.
We may change plan prices, features, daily limits, or introduce, merge or discontinue plans at any time. Any price change applies only to billing cycles that begin after the change takes effect; it will never retroactively affect a cycle you have already been charged for. Where required, we will make reasonable efforts to notify you (for example, by email or an in-app notice) before a changed amount is charged on renewal, so that you may cancel if you do not agree. Continuing to use a paid plan after a price change takes effect constitutes acceptance of the new price.
If a renewal payment fails or is not received by the time your current 30-day period ends, you are given a grace period of one (1) day during which your plan continues to work. For example, if your plan ends on the 2nd, you can keep using it until the end of the 3rd. If payment is still not received after the grace period, your access reverts to the free Spark plan until a payment succeeds. Razorpay may re-attempt a failed charge in line with its retry rules. Repeated failed charges may result in the subscription being paused or cancelled.
You can cancel auto-renewal at any time — from the Billing area of your Mentora AI profile, or by revoking the mandate in your UPI app or bank. Cancellation stops all future charges. If you cancel during a cycle you have already paid for, your plan remains active until the end of that paid cycle and simply does not renew afterwards; if the current cycle has not yet been charged, cancellation may take effect immediately. We may also suspend or cancel a subscription if a payment cannot be collected, if these Terms are breached, or if we are required to do so by law or by our payment partner.
Because Mentora AI is a digital service made available immediately after payment, subscription fees are non-refundable once a plan has been activated, and no refund is due for the unused portion of a cycle after cancellation, except where a refund is required by applicable law. As a goodwill matter, if you were charged in error, charged more than once for the same period, or were unable to access a paid plan due to a fault on our side, contact contact@bytebloom.ai within 7 days of the charge with your payment reference and we will review your case in good faith. Approved refunds are returned to the original payment method through Razorpay and may take several business days to appear.
If you believe a charge is incorrect, please contact us before raising a chargeback or dispute with your bank or card network, so we can resolve it quickly. Raising a chargeback for a service you have used may be treated as a breach of these Terms; while a chargeback or dispute is open, we may suspend the associated account and its paid access until the matter is resolved. Amounts found to be validly owed remain payable.
You confirm that any payment method you use is your own or that you are authorised to use it. Payments that are flagged as fraudulent, unauthorised or high-risk by us or by Razorpay may be declined, reversed or cancelled, and the related account may be suspended. We may withhold or withdraw access where we reasonably suspect fraud, abuse, or circumvention of usage limits or pricing.
Mentora AI is operated by Byte Bloom Innovations Private Limited.
For questions or account-related requests, please use the contact or support option provided within the Mentora AI platform or write to legal@bytebloom.ai.
